See our Accessibility page for further information. . Requests can also be lodged through the NSW Government'seRepair portal. Social housing-related complaint. housing pathways; delivers private rental products; . connection to their country and culture. Find out how we can help you find or keep your housing, how to apply for private rental assistance or social housing. Access your housing information by registering with the MyHousing mobile app on your smartphone today. MyHousing mobile app | Service NSW Policies about applying for housing assistance, including private rental assistance, and for social housing tenants. Information for multicultural families and communities, Deliver services to children and families, Toggle sub navigation menu for Family & Community Services, Play video: Rentstart Bond loan Long Version. If FACS or the AHO has not complied with its obligations to carry out maintenance, NCAT can order it to do so. At LAHC, through the Asset Maintenance Services contract, maintenance is undertaken by local contractors who engage directly with residents and see the job through from start to finish. Communities and Justice, NSW Department of; Local Offices. NSW Government has a repository for NSW Government publications. If you are outside of Australia, please click here for overseas phone numbers. An example of a letter to Housing NSW describing how you could not contact the Housing Contact Centre follows on the next page. National Relay Service 133 677Telephone Interpreter Service (TIS): 131 450We can arrange an interpreter through TIS or you can contact TIS yourself before speaking to us. The Registrar of Community Housing is within the Ombudsmans jurisdiction. NSW Government State of New South Wales, February 2018This publication is released under a Creative Commons license CC BY 4.0. That the Committee inquires into and reports on the management of public housing maintenance . You can complain to FACS by: phoning: 1800 422 322 [press 2] emailing: feedback@facs.nsw.gov.au. See Advocacy and Legal Services below. To do this, the timing of repairs and maintenance jobs is determined in a fair and equitable way with a priority focus on safety, security or resident wellbeing. Department. Funding is needed to maintain these properties, extend the life of ageing homes and provide a better experience for residents. As a tenant, you have rights and responsibilities regarding repairs and maintenance for your property.
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