Due the neighbour having mental health issues, the landlord had a responsibility to engage with support agencies in order to help, maintain his tenancy and also establish an action plan to address and mitigate the impact of ASB on those affected including the resident. We had a similar issue with students that went on for about 11 months. growing on land owned or occupied by someone else? On 30 April 2021, the landlord assessed whether it was proportionate to escalate the action it was taking against the neighbour taking into account his vulnerabilities. Whichever way you make the complaint this is your chance to set out your case, so its important that you give the right information. I gave up with the authorities. For example, chapters 4 and 5 of this guide give detailed advice about what councils look at when they make decisions on complaints. The landlord has said it is considering the possibility of. In her report she says the Council did not take a homelessness application from him as it should have done because it considered he was not 'in priority need'. The TW4 postcode is made up of Hounslow West and parts of Cranford, whilst the TW5 postcode includes Heston and Cranford. You can complain about problems that you have in a home that you own or occupy and/or its garden or yard because of the hedges height. However, it asked him to report any further incidents in the usual way and it would continue to investigate. Complaints Department is not affiliated to, linked with or otherwise endorsed by Hounslow Council. The Ombudsmans role is not to establish whether particular events occurred; for example, it is not our role to assess whether antisocial behaviour happened. Therefore, from March to June 2020, apart from contacting the resident to discuss the issues and asking him to complete diary sheets, there is a lack of evidence to demonstrate the landlord properly assessed or investigated the residents reports despite agreeing that it would. It advised that there was an ongoing investigation about the issues he has raised. . Hounslow London Borough Council elections - Hounslow Council in London, England is elected every four years. After the resident made further reports of noise on 18 and 19 May 2020, the landlord enquired about installation of noise recording equipment but was informed that, due to the ongoing corona virus pandemic, the noise team were not entering properties. Hounslow residents are being encouraged to come together with neighbours, friends, and family in celebration of the Coronation of King Charles III and Queen Consort Camilla. Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned. You must tell your neighbour in advance if a tree surgeon needs to go on their land. The councils website will have information on how you can contact them. Police refused to do anything, and environmental health were even more useless. You can send your complaint to the council by post or email. It is a matter of judgement whether a hedge meets this test. warn to the neighbour about the allegations as well as contact the police. Neighbour nuisance and anti-social behaviour - Local Government and
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