I have also purchased and returned handbags with Ms. Marante,and she has over a year old and used, no one in any store would return it. Some excluded items cannot be returned or exchanged. After which you can be eligible for an exchange or a refund. Neiman Marcus has provided 30 days for return after the purchase has been done. Horrible return process!! For gifts valued at more than $2,000.00, the recipient will receive a check instead of a gift card in compliance with federal law. How Do Neiman Marcus Returns Work? - Bare Foots World Bergdorf Goodman Return Policy [2023] 30 Day Policy? Visit this page to get your return slip. The flexible return policy betas the reason for me to feel comfortable to buy their products. Returns used to be easy, but your policy has changed! They sent me a different (inferior) bag from what I ordered. For a replacement shipping label, please call 1-800-825-8000. Return Period. I bought several pair of shoes, returned a few and intended to keep the rest. I rejected the bagthis is the THIRD TIME, they charged my account and sent me the same bag. went to customer service to make return and was treated like a criminal trying to return stolen merchandise I let the C.S. What exactly does that mean? Credit for the return will not be issued in the store. Copyright (c) 2023 Speak LLC. They are very deceitful in stating a policy which is deceitful, false and misleading to any consumer. Now I am selling online a $1200 New in box sandals for $500, in the store continues at $1200. A pickup and/or restock fee may apply. I checked but you do not have a size 12. I went ahead and ordered online and now I am unable to return due to it being open to try product and match color. Once placed, orders for personalized items cannot be canceled, and personalized items cannot be returned. Yes, you can actually make a free return. They have changed so much over the last 2 years. It is taking Neiman Marcus 14 days to fill an in-stock order these days. Your return policy is terrible. 30 Days. Horrible return process!! This practice will influence me in purchasing any items from you. WTF is this? This order arrived yesterday, and I thought I'd get it back quickly for Their business. NM used to be a great place to shop. Clothing should still have the original tags, so make certain you try everything on before removing them. By Mail You can take the item into a store or mail it to the Irving, Texas address above. I will NEVER shop at Neiman Marcus again and vow to go on a social media campaign to alert other unsuspecting shoppers of its unfair and unreasonable return policy. You can return items purchased at NeimanMarcus.com for free, but only if you act fast. So my experience very dissatisfied and I just wanted to share my experience. I can get way better customer service at Nordstrom and Bloomingdales. Your email address will not be published. I can't afford to through away $550 bottle of La prairies. Youll also pay the $9.95 return fee on: As with items you purchase in store, your returned goods must be unworn, unwashed, and undamaged, with the tags on. In-store purchases are eligible for return and exchange for 30 days from the original purchase date.
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